Terms of Use – Fixigo Services

1. Acceptance of Terms

• By accessing or using Fixigo services, you agree to be bound by these Terms of Use
• If you do not agree to these terms, please do not use our services
• We may update these terms at any time without prior notice
• Continued use of our services constitutes acceptance of updated terms

2. Platform Description

• Fixigo is an online platform connecting customers with service providers
• We facilitate home services including repairs, cleaning, and maintenance
• We are not the direct provider of services but act as an intermediary
• Service quality and delivery are the responsibility of individual service providers

3. User Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account
• You must notify us immediately of any unauthorized use of your account
• One person may not maintain multiple accounts

4. Acceptable Use

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any harmful or malicious code
• Interfere with or disrupt the platform's functionality
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the platform

5. Service Booking

• All bookings are subject to service provider availability
• Prices displayed are estimates and may vary based on actual requirements
• You must provide accurate service location and contact information
• Additional charges may apply for extra services or materials

6. Payment Terms

• Payment is due as per the terms specified during booking
• We accept various payment methods including cards, UPI, and digital wallets
• All payments are processed securely through our payment partners
• You are responsible for any applicable taxes or fees

7. Intellectual Property

• All content on our platform is owned by Fixigo or our licensors
• You may not copy, modify, or distribute our content without permission
• Our trademarks and logos are protected intellectual property
• User-generated content remains your property but you grant us usage rights

8. Privacy and Data Protection

• Your privacy is important to us and is governed by our Privacy Policy
• We collect and use your data as described in our Privacy Policy
• You consent to the collection and use of your information
• We implement appropriate security measures to protect your data

9. Disclaimers

• Our platform is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We are not responsible for service provider actions or omissions
• You use our services at your own risk

10. Limitation of Liability

• Our liability is limited to the maximum extent permitted by law
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service
• Some jurisdictions do not allow limitation of liability

11. Indemnification

• You agree to indemnify and hold us harmless from any claims
• This includes claims arising from your use of our services
• You are responsible for your interactions with service providers
• We reserve the right to assume defense of any claim

12. Termination

• We may terminate your access to our services at any time
• You may terminate your account by contacting customer support
• Termination does not affect existing bookings or obligations
• Certain provisions of these terms survive termination

13. Governing Law

• These terms are governed by the laws of India
• Any disputes will be resolved in the courts of Hyderabad, Telangana
• If any provision is found invalid, the remainder remains in effect
• These terms constitute the entire agreement between us

14. Contact Information

For questions about these Terms of Use, contact us at:

• 📧 Email: support@fixigo.com
• 📞 Phone: 040 - 32324256
• 📍 Address: Fixigo Services Pvt. Ltd., Hyderabad, India